Welcome Team Support Services
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateTIMELINE
Issued Date: March 9th, 2026
Proposal Due: March 23rd, 2026
Issuing Agency
Newark Alliance
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The government authority in Newark, New Jersey, seeks a vendor to provide a welcoming, knowledgeable, and hospitable team to enhance the city's visitor experience during major events and periods of peak visitation. The program aims to connect guests with Newark's rich culture, neighborhoods, businesses, and signature experiences through a flexible, city-facing greeter team.
Key responsibilities include recruiting and staffing individuals with strong hospitality and customer service skills, prioritizing candidates who possess local knowledge and ties to Newark, and adjusting staffing levels based on event size and location. Vendors will deliver comprehensive training on hospitality standards, neighborhood history, attractions, dining, arts, and culture, as well as event-specific briefings.
On-site support will entail greeting visitors, offering wayfinding, transit guidance, and event information, and sharing recommendations for dining, shopping, the arts, and local experiences. Additional services include distributing maps, guides, or promotional materials and managing experiential activations to enrich the visitor experience.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.