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An Ontario municipality is seeking a qualified vendor to deliver a comprehensive website redesign service incorporating a content management system (CMS) over a five-year contract term. The project aims to create a new municipal website that acts as a central hub for information related to local services, events, and community resources.
Core requirements for the redesign include a fully mobile-friendly and accessible website, with all visual elements strictly adhering to the municipality’s branding guidelines. The site's design should feature strong visual components, such as images, icons, and video, to foster an engaging user experience. The new site must also prioritize an intuitive site structure, making it easy for residents to find important information and access municipal services.
The chosen CMS should be flexible, non-proprietary, and user-friendly, allowing municipal staff to efficiently manage and update web content. Additionally, the project calls for an advanced AI-driven search system that indexes the entire website, including documents, by-laws, forms, and dynamic content, offering predictive and highly relevant search results. Users must be able to locate and review by-law documents and other public records via the integrated search function. The final deliverable should embody a mobile-first approach and uphold the highest standards for accessibility and usability.
Questions related to this opportunity must be submitted by November 6, 2025.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.