Website Redesign, Migration and CMS Implementation Service

Overview

Software, Web & Mobile Development

Port Hope, Ontario, CanadaPosted 16 days agoDeadline: May 15th, 2026

Fit Score

Settle Intelligence

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SUMMARY

A municipality in Ontario is seeking a qualified vendor to redesign, migrate, and implement its public website using a modern CMS, with requirements ranging from user-friendly design to integration of an AI chatbot and secure online services.

KEY REQUIREMENTS

Must be a single legal entity
Must have a vendor account with the Municipality’s electronic bidding system
Must be registered as a plan taker for this opportunity
Must provide three performance references from current users of the proposed equivalent (if applicable)
Must provide a valid Certificate of Insurance
Must provide a valid Workplace Safety and Insurance Board (WSIB) Clearance Certificate

BUDGET

Verified

$125,000

CONTRACT DURATION

12 months

TIMELINE

Issue Date of RFP: April 21st, 2026

Deadline for Questions: May 6th, 2026

Deadline for Issuing Addenda: May 8th, 2026

Submission Deadline: May 15th, 2026

Anticipated Ranking of Proponents: May 2026

Contract Negotiation Period: 7 calendar days

Anticipated Execution of Agreement: June 2026

QUESTION DEADLINE

May 6th, 2026

Issuing Agency

Municipality Of Port Hope

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The municipality seeks a vendor to provide comprehensive website redesign, migration, and implementation services utilizing a modern Content Management System (CMS). The new website must serve as an effective, user-friendly first point of contact for residents, businesses, and tourists seeking information about municipal events, programs, and services.

The selected vendor will develop and maintain a detailed project plan, integrating research and feedback from internal stakeholders, to guide all phases of the redesign. Emphasis will be placed on user experience, navigation, and content strategy. The scope includes designing a visual style guide covering elements such as links, buttons, navigation tabs, call-to-actions, image sizing, and other user interface features. The design approach must be informed by data-driven research and usability testing, adhering to best practices in user experience and user interface design.

All existing website content—including pages, documents, forms, media, and calendar listings—will need to be migrated. The solution should support secure architecture, accessible online applications, fillable forms, and enable online payment and service transactions. Additionally, the technology should provide a mechanism for integrating an AI-powered customer service chatbot and offer long-term CMS maintenance that avoids costly upgrades. The system will support user-based permissions, workflow notifications, content authoring controls, automatic sitemap generation, creation of friendly URLs, image optimization, and enhanced search indexing functionality.

All questions regarding this RFP must be submitted by May 6, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.