Website Hosting Service Using CMS

A municipality in South Carolina is seeking a qualified vendor to provide secure and scalable website hosting services utilizing a content management system (CMS). The desired solution should be a SaaS-based CMS platform, specifically optimized for municipal websites, enabling staff to efficiently manage web content and deliver accessible, user-friendly information to residents.

Key requirements include a secure, intuitive, and scalable CMS with modern workflows to support citizen engagement. The platform must support integration with common local government systems, third-party services, payment portals, GIS systems, permitting systems, and Microsoft 365. Vendors should offer open API access to support future integrations and provide event and meeting calendar functionality. Secure hosting with regular data backups and disaster recovery measures is essential.

Additional expectations include the ability to implement emergency alert banners or pop-ups, ensure template consistency across departments, offer a mobile-first design with responsive templates, and provide an intuitive, non-technical content editor, such as drag-and-drop or similar. Implementation services, staff training, and ongoing technical support are also required.