Website Digital Platform Transformation Services

Overview

Software, Web & Mobile Development

Morehead City, North Carolina, United States; Emerald Isle, North Carolina, United StatesPosted about 1 month agoDeadline: April 10th, 2026

Fit Score

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SUMMARY

A North Carolina organization is seeking a vendor to overhaul its website and digital platform, including CMS, CRM, analytics, and user experience upgrades for tourism marketing and partner engagement.

KEY REQUIREMENTS

Implementation of a modern, scalable CMS
Implementation of a modern, scalable CRM
Integration of CMS and CRM
Mobile-first, accessible design (WCAG 2.1 AA minimum)
Content migration from existing Simpleview platform
Integration with analytics (GA4), DAM (CrowdRiff), and marketing tools
Provision of CMS training, documentation, and governance model
Post-launch support and maintenance model
Submission of proposal as a PDF via email

BUDGET

Estimate

$150,000 – $300,000

TIMELINE

RFP Issued: March 30th, 2026

Vendor Questions Due: April 2nd, 2026

Responses to Questions: April 6th, 2026

Proposals Due: April 10th, 2026

Vendor Demos: April 2026

Shortlist Selection: Late April 2026

Project Kickoff: May 2026

Site Launch: November 2026

QUESTION DEADLINE

April 2nd, 2026

Issuing Agency

Crystal Coast Tourism Development Authority

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

A North Carolina-based organization seeks a vendor to provide website digital platform transformation services. The scope of work includes designing, implementing, and supporting a modern digital platform to enhance destination marketing, enable effective engagement with local tourism partners, and improve the visitor experience.

Project tasks involve strategy and discovery, technical architecture validation, information architecture refinement, and the development of a content modeling strategy. The selected firm will handle integration planning, UX/UI design that aligns with the organization’s brand, mobile-first and accessible design, and CMS implementation—either headless or traditional, as recommended by the vendor. The project also requires implementation of a modern CRM system and its integration with the new CMS.

Migration of existing content from Simpleview is included, alongside content cleanup, restructuring, and SEO preservation via a robust redirect strategy. The vendor will set up integrations for analytics (including GA4), provide a custom analytics dashboard comparable to the current reporting setup, and connect to various marketing tools such as email and advertising platforms.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.