Website Design, Development, Maintenance, and Business Support Services Using CMS

Overview

Software, Web & Mobile Development

San Diego, California, United StatesPosted 8 days agoDeadline: May 14th, 2026

Fit Score

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SUMMARY

Seeking a vendor to provide end-to-end website design, development, maintenance, and support services using a CMS, including AI enhancements, mobile development, and business intelligence features for a one-year term.

KEY REQUIREMENTS

Must have a minimum of 5 years of experience managing agile software development projects within a NIWC or DON enterprise environment
Must demonstrate experience managing projects subject to DoD Risk Management Framework and STIG compliance
Lead Technical Architect must possess at least 8 years of experience architecting, developing, and maintaining applications on a CMS platform
Must be able to assume full responsibility for all SOW requirements within 15 business days of contract award
Must adhere to Section 508 Accessibility Standards
Must maintain CMMI Level 3 procedures and methods and ISO 9001:2015 standards
Must be capable of integrating modern data analytics and automation technologies
Must be able to provide uninterrupted technical support for the ESI.mil website and CMS

BUDGET

Estimate

$1,500,000 – $3,000,000

CONTRACT DURATION

60 months

TIMELINE

Original published date: April 29th, 2026

Original response date: May 14th, 2026

QUESTION DEADLINE

May 14th, 2026

Issuing Agency

Naval Information Warfare Center Pacific

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DESCRIPTION

This Request for Information seeks a qualified vendor to provide comprehensive website development, design, maintenance, hosting, and business support services using a Content Management System (CMS). The selected company will support both the public-facing website and the internal CMS, both of which are currently operational and were initially developed as Minimum Viable Products (MVPs).

Key responsibilities include ongoing development, maintenance, and enhancement of the platforms to ensure operational efficiency, accessibility, and modernization. Services will involve user experience (UX) sustainment, data analytics, and routine technical support to guarantee uninterrupted operations and data integrity. The vendor will be expected to address application failures, resolve bugs, perform system administration, administer security patches, and oversee integrated systems.

Additional requirements include developing AI-driven enhancements such as a customer chatbot, implementing a secure reseller portal, developing a cross-platform mobile application, maturing the website and CMS with usability improvements, and deploying new interactive tools and training materials. Business Intelligence (BI) dashboards for user trend visualization, an AI/ML-driven knowledge base, and a database/interface to track software license transfers are also part of the scope. The contract will be for a period of one year.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.