Web-Based Tracking Software

Overview

Business Systems (ERP, CRM & POS)

Holladay, Utah, United StatesPosted about 2 months agoDeadline: April 3rd, 2026

Fit Score

Settle Intelligence

Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.

SUMMARY

A web-based solution is needed to streamline tracking, workflow, and communication for permit and community development functions, including installation, implementation, and support services.

KEY REQUIREMENTS

BUDGET

Estimate

$250,000 – $750,000

TIMELINE

March 9th, 2026: Issue RFP

March 20th, 2026: Last day to submit questions

March 25th, 2026: Post Q&A on website

April 3rd, 2026: RFP deadline

Mid April: Determine shortlist of finalists

Late April: Conduct finalists' interviews

Early May: Present recommendation to City Council

Late May-July: Negotiate and execute contract

Setup, Data port-in, and Launch of new service tool (flexible per selected consultant)

QUESTION DEADLINE

March 21st, 2026

Issuing Agency

City of Holladay

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The organization seeks a vendor to provide and implement a comprehensive, fully integrated, web-based tracking software system. This system will manage permit applications, staff review workflows, record keeping, inspections, scheduling, work requests, and citizen engagement, supporting all Community Development functions. Key features include spatial mapping, online storage, and automated reporting, with a log-in based, cloud-hosted platform to enhance workflow automation, integrated communications, applicant notifications, and archiving at various benchmarks.

The solution should offer a mobile-friendly permit, planning and zoning, code enforcement, and business license application portal that ensures compatibility with current and future web browsers and operating systems. The software must support a property-focused database with regular updates, document management, application review automation for multi-divisional processes, seamless applicant-city communication, online payment processing, and integrated mapping capabilities compatible with ESRI GIS solutions. The selected vendor will also provide installation, data conversion, implementation, ongoing support, and comprehensive training services.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.