Web-Based Ticketing and Asset Tracking System

Overview

Software, Web & Mobile Development

Conway, South Carolina, United StatesPosted about 1 month agoDeadline: May 5th, 2026

Fit Score

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SUMMARY

Seeking a vendor to implement a cloud-based asset tracking and ticketing solution for managing student and staff devices, enabling automated data sync and centralized inventory control.

KEY REQUIREMENTS

Must have provided a web-based ticketing/asset tracking system for a minimum of five years
Must demonstrate experience with K-12 1:1 programs
Must demonstrate experience integrating with PowerSchool
Must demonstrate experience integrating with JAMF and Dell device environments
Must provide references from at least three commercial accounts for similar or larger scale work within the past two years
Must submit a signed cover page and amendments
Must be registered through the electronic bidding system
Must provide a service provider security assessment questionnaire response
Must provide a redacted copy of the offer if it contains confidential information

BUDGET

Estimate

$100,000 – $500,000

CONTRACT DURATION

60 months

TIMELINE

Solicitation issued on April 2nd, 2026.

Questions must be received by April 14th, 2026.

Offers must be submitted by May 5th, 2026.

Contract period is from July 1st, 2026, to June 30th, 2031.

QUESTION DEADLINE

April 14th, 2026

Issuing Agency

Horry County Schools

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The organization seeks a qualified vendor to provide a comprehensive, web-based ticketing and asset tracking system. The solution must be cloud-based and support student device management as well as an integrated ticketing workflow tailored for the technology department. The purpose is to replace manual processes, spreadsheets, and disparate ticketing systems with a centralized platform.

Key requirements include maintaining an inventory of all Dell and Apple student and staff devices, supporting bulk upload and export of asset data, and enabling users to filter asset data by school, grade level, device type, and status. The system should automatically synchronize with student enrollment data, update device assignments according to enrollment changes, and maintain historical records of device assignments. The contract period is set for one year.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.