Web-Based Pre-Employment and Exit Interview Solution

Overview

Financial, Legal, HR & Staffing

Ottawa, Ontario, CanadaPosted 14 days agoDeadline: May 22nd, 2026

Fit Score

Settle Intelligence

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SUMMARY

Seeking a secure, web-based platform for pre-employment screening and multilingual exit interviews, with real-time access and comprehensive customer support.

KEY REQUIREMENTS

Must have a physical place of business in Canada where activities are conducted on a permanent basis
Must be registered and file taxes in Canada
Must maintain a documented internal privacy governance framework
Must deliver mandatory privacy training to employees and contractors
Must provide copies of relevant professional license certifications for reliability screening and security clearance services
Must attest that all personnel accessing sensitive information have a valid Reliability Status
Must provide services in both official languages, French and English
Must maintain Commercial General Liability, Cyber Liability, and Professional Liability insurance with a minimum of $5 million per coverage type

BUDGET

Estimate

$150,000 – $300,000

CONTRACT DURATION

12 months

TIMELINE

RFP Issuance: April 23rd, 2026

Deadline for receipt of Proponent questions: May 7th, 2026

EDC responses to questions: May 14th, 2026

Proposal Submission Deadline: May 22nd, 2026

Contract Award: July 31st, 2026

QUESTION DEADLINE

May 7th, 2026

Issuing Agency

Export Development Canada

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The organization seeks a vendor to provide a web-based or cloud-hosted solution for pre-employment and exit interview processes. The solution should support screening of new employees and non-employees, maintain up-to-date security status throughout their term, and facilitate the departure process.

Key requirements include conducting exit interviews in both English and French, secure storage and real-time access to interview notes, and features for open-source intelligence investigations and adverse media screening. Interviews and reporting must be conducted virtually or via phone within agreed timelines, with automated user lifecycle management including email status updates.

The solution must offer onboarding support, client training, and risk mitigation strategies, along with 24/7 multi-channel customer support (phone, portal, email, chat) to ensure a scalable, accessible, and secure service delivery environment.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.