Settle Intelligence
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A municipality in New Jersey is seeking a qualified vendor to provide a web-based platform for hosting online tax sales. The platform must offer comprehensive online instructions for users, enable the electronic submission of required forms and bidder information sheets, and provide a help desk accessible via internet, email, and at least one toll-free phone line.
The selected vendor will be responsible for delivering web-based training, including online tutorials, to both bidders and municipal officials administering the sale. Additionally, a dedicated telephone hotline must be available for tax collectors throughout the duration of the sale. Upon completion of each auction, the platform should display winning bids in real time. The vendor's website must allow free access and should not require registration or membership to view content. The contract duration is one year.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.