Web-Based Enterprise Case Management and Student Success Solution

Overview

Business Systems (ERP, CRM & POS)

Nunavut, Canada; Halifax, Nova Scotia, Canada; Truro, Nova Scotia, Canada; Bible Hill, Nova Scotia, Canada; Saint John, New Brunswick, Canada; Cape Breton, Nova Scotia, Canada; Yarmouth, Nova Scotia, CanadaPosted about 2 months agoDeadline: April 3rd, 2026

Fit Score

Settle Intelligence

Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.

SUMMARY

Seeking a SaaS-based enterprise case management and student success platform to serve multiple institutional departments in Nova Scotia.

KEY REQUIREMENTS

BUDGET

Estimate

$1,000,000 – $3,000,000

CONTRACT DURATION

36 months

TIMELINE

RFP Issued: March 13th, 2026

Deadline for Questions: March 20th, 2026

Deadline for Issuing Addenda: March 23rd, 2026

Submission Deadline: April 3rd, 2026

Anticipated Ranking of Proponents: April 10th, 2026

Product Demonstrations: Week of April 20th-24th, 2026

Initial Planning and Configuration Workshops: by May 22nd, 2026

System Build, Configuration and Deployment: by July 23rd, 2026

Integration with Dalhousie Systems: by July 23rd, 2026

End User Testing: by August 13th, 2026

System Go-Live and Post Go-Live Support: by August 15th, 2026

Target Date for ERezLife Replacement: August 15th, 2026

QUESTION DEADLINE

March 20th, 2026

Issuing Agency

Dalhousie University

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The institution is seeking a vendor to provide a web-based enterprise case management and student success solution. The system is intended to support multiple units, including student affairs, housing and campus connection, human rights and equity services, the international center, academic integrity, and senate discipline.

Key features of the sought solution include streamlined case intake, workflow automation, robust reporting, compliance functionality, and seamless integration with other agency systems. The required system must be delivered as a Software as a Service (SaaS) product to ensure accessibility and ease of use across institutional departments.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.