Water Assistance Program Administration Services
Overview
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SUMMARY
KEY REQUIREMENTS
BUDGET
VerifiedCONTRACT DURATION
TIMELINE
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
City Of Shreveport
DESCRIPTION
The City of Shreveport is seeking a qualified nonprofit or community-based organization to administer the Shreveport Water Assistance Program, a Water & Sewer Department-funded initiative that supports qualifying utility customers. The selected provider will administer the program for a one-year contract period.
Responsibilities will include receiving and processing participant applications and supporting documentation, verifying applicant eligibility according to City-established guidelines, maintaining organized participant files, and coordinating with Water & Sewer Department staff regarding applicant status, approvals, denials, and participation.
The provider must maintain accurate records of participant interactions, applications, approvals, denials, and services provided. Monthly, quarterly, and annual reports must be submitted to the Water & Sewer Department detailing program activity, participation levels, and related metrics. All customer information and records must be kept confidential in accordance with applicable laws and policies. Questions are due by August 31, 2026.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 8, 2026. Questions must be submitted by September 1, 2026.
- What is the budget for this RFP?
- The published budget is $125,000.
- Who issued this RFP?
- It was issued by City Of Shreveport. The work is located in Shreveport, Louisiana, United States.
- Who is a good fit for this opportunity?
- Nonprofit or community-based organization experienced in administering public assistance programs
- Demonstrated expertise in eligibility verification, application processing, and participant case management
- Strong records management, reporting, and data confidentiality practices
- Experience coordinating with municipal departments or public utility programs
- Established presence or service capacity in Shreveport or the surrounding Louisiana region
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.