Waste Management Performance Audit Services

Overview

Management Consulting & Admin Support

Corona, California, United StatesPosted about 2 months agoDeadline: April 27th, 2026

Fit Score

Settle Intelligence

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SUMMARY

The City of Corona, California is seeking a firm to perform a thorough audit of franchise waste management services, focusing on billing, compliance, service quality, and operational efficiency.

KEY REQUIREMENTS

BUDGET

Verified

Up to $53,630

CONTRACT DURATION

4 months

TIMELINE

Issue RFP: March 12, 2026

Written Questions from Consultant Due: March 25, 2026

Responses from City Due: April 15, 2026

Proposals Due: April 27, 2026

Proposal Evaluation Completed: May 11, 2026

Consultant Selection: May 26, 2026

Notice to Proceed: June 8, 2026

Initial Contract Term: June 8, 2026 through October 8, 2026

Audit Period: July 1, 2024 to June 30, 2025 (most recently completed fiscal year) and year-to-date (FY 2026)

Total Performance Audit Duration: Approximately 16 to 18 weeks

QUESTION DEADLINE

March 25th, 2026

Issuing Agency

City of Corona

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DESCRIPTION

The City of Corona, California seeks a qualified vendor to conduct a comprehensive performance audit of its franchise waste hauler’s operations. The audit will encompass the most recently completed fiscal year (FY 2025 – July 1, 2024 to June 30, 2025) and year-to-date in FY 2026. Key focus areas include an assessment of the accuracy and consistency of customer billing based on actual service levels, verification of franchise and other city fee calculations, and evaluation of compliance with established performance standards and reporting protocols.

The scope further requires validation of reported diversion percentages and supporting documentation, evaluation of route efficiency and organization with an emphasis on minimizing missed collections, and analysis of the effectiveness of customer service and issue resolution processes. The vendor will also review vehicle and worker safety records as they relate to contract compliance, and identify any systemic risks, inefficiencies, or opportunities for operational improvement.

Interested parties are required to submit any clarification questions by March 25, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.