Visitor and Package Management Solution

The State of West Virginia is seeking a vendor to provide a comprehensive visitor and package management software solution. The desired system should be stand-alone and function independently of specific internet browsers, offering compatibility with both Microsoft and Apple operating systems. It must feature an interactive dashboard that enables administrators to register and sign out visitors, as well as manually log packages.

The solution must include a mobile application that allows users to register visitors and scan packages using a mobile device. Additional requirements include a minimum uptime of 97% year-round, robust encryption to ensure data security both in use and in storage, and multi-channel notification capabilities via text, email, and SMS for employees and visitors. Security features should support the creation of watchlists and warning systems for unauthorized visitors, along with the ability to send emergency notifications to all users in the system.

This opportunity is suited for vendors with experience in secure, user-friendly visitor management and package tracking solutions tailored for organizations prioritizing safety and operational efficiency.