Visiopharm Software Maintenance B4 Solution

Overview

IT Support, Hardware & Networking

Seattle, Washington, United StatesPosted 14 days agoDeadline: April 29th, 2026

Fit Score

Settle Intelligence

Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.

SUMMARY

Seeking maintenance, updates, and full remote support for Visiopharm software, including training and customer portal access.

KEY REQUIREMENTS

Must be an authorized service provider of Visiopharm (OEM)
Must be registered in the System for Award Management (SAM)
Must provide a capabilities statement addressing the statement of work
Must provide a courtesy quote for price reasonableness evaluation
Must have less than 34 million dollars in average annual receipts to be considered a small business under NAICS 541519

CONTRACT DURATION

60 months

TIMELINE

Response deadline: April 29th, 2026

Contract start date: July 24th, 2026

Contract end date: July 23rd, 2031

QUESTION DEADLINE

April 29th, 2026

Issuing Agency

Department Of Veterans Affairs

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

A vendor is sought to provide maintenance for the Visiopharm software B4 solution. The provider must ensure that a qualified Visiopharm technician can remotely update and troubleshoot the software, as well as deliver unlimited remote technical support during business hours (9am to 5pm, Monday through Friday).

The scope includes software license updates, remote troubleshooting and technical support, access to the customer portal for Visiopharm Academic software licenses, and pre-booked training sessions with an application specialist. Additionally, the vendor must deliver all available VisioPharm software updates to the client.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.