Overview


IT Support, Hardware & Networking
Wilkes Barre, Pennsylvania, United StatesPosted about 2 months agoDeadline: March 26th, 2026

Fit Score


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SUMMARY


Pennsylvania seeks a provider for Vertex data distributing services, including software updates, technical support, and module replacement.

KEY REQUIREMENTS


BUDGET

Estimate

$200,000 – $800,000

CONTRACT DURATION


48 months

TIMELINE


Responses are due by March 26th, 2026.

Issuing Agency


Department of Veterans Affairs

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


A government authority in Pennsylvania is seeking a vendor to provide Vertex data distributing services. The contract includes timely software updates upon request to ensure access to the latest software features and quality enhancements throughout the contract term.

The requirements also cover FE backup coverage during business days (Monday to Friday, 8AM–4PM PST), unlimited technical phone support within those hours, and a module replacement service offering one-for-one overnight shipping for requests placed before 12PM. All software updates, both standard and quality improvements, are included as part of the agreement.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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