Utility Billing and Finance Process Documentation and Mapping Service

Overview

Management Consulting & Admin Support

Happy Valley, Oregon, United StatesPosted about 2 months agoDeadline: March 20th, 2026

Fit Score

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SUMMARY

The government in Happy Valley, Oregon, is soliciting consulting services to document, map, and analyze utility billing and finance workflows, with the goal of improving operational efficiency and internal controls.

KEY REQUIREMENTS

BUDGET

Estimate

$75,000 – $250,000

TIMELINE

RFP release: February 24th, 2026

Deadline for clarifications and questions: March 3rd, 2026, 12:00 pm PT

Deadline for issuance of addenda: March 6th, 2026

Deadline for protests of solicitation: March 11th, 2026, 2:00 pm PT

Proposals due: March 20th, 2026, 2:00 pm PT

Initial evaluations of proposals complete: April 3rd, 2026

Interview(s) (if required): week of April 6th, 2026 (tentatively)

Posting of notice(s) of intent to award: April 10th, 2026

Deadline for protests of award(s): April 17th, 2026, 12:00 pm PT

Contract(s) commencement: anticipated on or after April 22nd, 2026

QUESTION DEADLINE

March 3rd, 2026

Issuing Agency

Sunrise Water Authority

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

A government authority located in Happy Valley, Oregon, seeks a vendor to provide professional consulting services focused on documenting, mapping, and analyzing key business process workflows within utility billing and finance operations. The selected provider will be responsible for producing comprehensive end-to-end process documents and visual workflow maps for several core utility billing and finance functions.

The scope includes capturing and detailing roles, handoffs, timing, systems used, pain points, and critical control points across all workflows. Vendors are expected to conduct a gap assessment comparing current-state practices with recognized best practices for public water utilities, ultimately delivering actionable recommendations aimed at improving operational efficiency, internal controls, and customer service.

The consultant will lead activities in discovery, documentation, mapping, and analysis; ensure the development and delivery of all specified outputs; and facilitate collaboration with client staff, systems, and documentation resources. Specific focus will be placed on mapping system interfaces, manual data transfers, and embedded approval requirements.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.