User Interface and User Experience Website Design Services

Overview

Software, Web & Mobile Development

Illinois, United StatesPosted 17 days agoDeadline: May 5th, 2026

Fit Score

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SUMMARY

Illinois seeks a vendor to improve UI/UX and redesign websites for State agencies, providing development, content migration, accessibility, and ongoing support over a ten-year contract.

KEY REQUIREMENTS

Must have a Project Manager with at least two years of experience in the design services industry
Must be able to implement designs within Adobe Experience Manager (AEM)
Must comply with Illinois Information Technology Accessibility Act (IITAA) and WCAG 2.1 Level AA standards
Must perform all work within the continental United States
Must be registered in the Illinois Procurement Gateway (IPG) or submit a Vendor Disclosure form
Must submit a BEP Utilization Plan if a goal is set
Must submit a VBP Utilization Plan if a goal is set
Must be a duly constituted legal entity authorized to transact business in Illinois

BUDGET

Estimate

$5,000,000 – $15,000,000

CONTRACT DURATION

120 months

TIMELINE

RFP Posting Date: April 20th, 2026

RFP Offer Submission Deadline: May 5th, 2026

Evaluation Period: May 2026 – June 2026

Anticipated Notice of Award: June 2026

Anticipated Vendor Negotiations: June 2026

Anticipated Contract Start Date: July 2026

Issuing Agency

Illinois Department Of Innovation And Technology

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The State of Illinois is seeking a vendor to provide comprehensive website design services aimed at improving user interface (UI) and user experience (UX) for various State agencies. The project involves redesigning existing websites to enhance usability, accessibility, and performance, enabling agencies to maintain and update content efficiently over time. The vendor will be responsible for website development, deployment, and ongoing support services for maintenance and operations.

Designs must adhere to accessibility compliance, support mobile responsiveness, and incorporate performance best practices. The scope includes content creation and migration, document and page migration, content lifecycle management, optimization, search engine optimization (SEO), and navigation development. The vendor will provide UI mockups, prototypes, wireframes, style guidelines, UX flowcharts, sitemap diagrams, UX writing, microcopy, and recommendations for enhancing information architecture. The contract will span a ten-year period, supporting secure and successful website launches with all technical, operational, and user readiness requirements addressed.

Source code and configuration artifacts must be delivered as part of the engagement, ensuring a controlled transition into the production environment for redesigned or newly developed sites.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.