Unemployment Compensation Claims Management Services

Overview

Financial, Legal, HR & Staffing

Philadelphia, Pennsylvania, United StatesPosted 2 months agoDeadline: March 20th, 2026

Fit Score

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SUMMARY

Seeking a vendor to manage all aspects of unemployment compensation claims for the city, including verification, hearing representation, and reporting. Services also include legislative lobbying and direct integration with payroll systems.

KEY REQUIREMENTS

BUDGET

Estimate

$1,000,000 – $3,000,000

CONTRACT DURATION

11 months

TIMELINE

RFP Posted: March 6th, 2026

Receipt of Confidential Non-Disclosure Agreement: March 10th, 2026, 5PM Philadelphia time

Release of Encrypted Confidential Workbook: Within 1 business day after March 10th, 2026

Applicant Questions Due: March 10th, 2026, 5:00PM Philadelphia time

Answers Posted on eContract Philly: March 12th, 2026, 5PM Philadelphia time

Proposals Due: March 20th, 2026, 5PM Philadelphia time

Applicant Interviews, Presentations (City Discretion): March 27th, 2026

Applicant Selection: April 8th, 2026

Contract Execution: April 16th, 2026

Commencement of Work: April 16th, 2026

Contract Term End (initial term): March 31st, 2027

QUESTION DEADLINE

March 10th, 2026

Issuing Agency

The City Of Philadelphia

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DESCRIPTION

The City of Pennsylvania is seeking a qualified vendor to provide comprehensive unemployment compensation claims management services. The selected third party will represent the city in managing all aspects of unemployment claims, including those involving local and multistate claimants. In addition to claims management, the vendor must possess the capability to perform legislative lobbying activities relevant to unemployment compensation regulations.

Vendors must be able to accept electronic payroll data feeds for eligibility verification and thoroughly review current city forms, policies, departmental handbooks, and procedure manuals. The scope includes engagement of third-party hearing representatives, provision of detailed contract and engagement terms, and disclosure of specific individuals and firms involved in providing services. The selected firm is also expected to offer detailed reporting to city management on the status of each individual claim, with reports provided monthly, quarterly, and annually.

The contract term will be for one year, and interested vendors must submit all questions regarding the RFP by March 10, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.