When is the submission deadline?

This RFP closed on April 6, 2026 and is no longer accepting submissions.

What is the budget for this RFP?

Settle estimates the budget at $500,000 – $2,000,000. The issuer has not published an official figure.

It was issued by City Of Plano. The work is located in Plano, Texas, United States.

Third-Party Claims Administration Services (Closed)

Overview

Financial, Legal, HR & Staffing

Plano, Texas, United StatesPosted: February 28th, 2026Deadline: April 6th, 2026

Past Due

Fit Score

Settle Intelligence

Settle helps teams win more RFP revenue by finding the right opportunities early, prioritizing the contracts they're most likely to win, and drafting responses from approved company knowledge and past wins.

Learn more about Settle

SUMMARY

The City of Texas seeks a provider for comprehensive claims administration and nurse case management services to support its self-funded insurance programs.

KEY REQUIREMENTS

BUDGET

Estimate

$500,000 – $2,000,000

CONTRACT DURATION

12 months

TIMELINE

Issue Date: February 27th, 2026

Questions Deadline: March 13th, 2026

Response Deadline: April 6th, 2026

Bids/Proposals Opening: April 7th, 2026

Bid Summary Results Available: Within 48 hours after April 7th, 2026

QUESTION DEADLINE

March 13th, 2026

CONTACTS

Primary procurement contact — name, title, email, and phone

Additional decision-makers and their departments

See Decision-Maker Contacts

Issuing Agency

City Of Plano

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The City of Texas is seeking a vendor to provide comprehensive third-party claims administration services for its self-funded Workers' Compensation, Property, Liability Program, and Nurse Case Management Services. The vendor will be responsible for delivering professional claims administration, maintaining effective communication between the claims administrator, claimants, and the City, and ensuring excellent customer service throughout the claims process.

The chosen provider must review large or unusual claims to ensure accuracy in billing and offer timely, actionable reporting with proactive management of employee care through health advocacy. Nurse case managers must have the ability to meet employees onsite at local facilities to facilitate access to appropriate care and to assist families during complex illness or injury, helping navigate the workers compensation system. The vendor is expected to report on employee and provider engagement, demonstrate efficiencies in case management, provide onsite and ongoing telephonic case management for specific cases, and utilize claims administration software, including responsibility for data conversion and migration as well as maintaining data integrity through pre-migration analysis and alerting.

Questions related to this RFP must be submitted by March 13, 2026.

Similar RFPs

Frequently asked questions

When is the submission deadline?: This RFP closed on April 6, 2026 and is no longer accepting submissions.
What is the budget for this RFP?: Settle estimates the budget at $500,000 – $2,000,000. The issuer has not published an official figure.
Who issued this RFP?: It was issued by City Of Plano. The work is located in Plano, Texas, United States.

Analysis generated by Settle AI from the source RFP.

Stop missing winnable RFPs

Create a free account to search the full database, filter by your criteria, and have new RFPs matched to your business automatically.

See how Settle works