Third Party Administrator Claims Services

Overview

Financial, Legal, HR & Staffing

Hartford, Connecticut, United StatesPosted 22 days agoDeadline: May 6th, 2026

Fit Score

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SUMMARY

Connecticut is seeking a qualified third party administrator to manage and support automobile and highway liability claims, including investigation, settlement, and risk management reporting.

KEY REQUIREMENTS

Must have a minimum of three years of experience providing TPA services for state and/or local government entities
Must have or establish a physical location within the State of Connecticut prior to contract start
Must provide a fully integrated multi-faceted claim administration and risk management program
Must provide a SaaS-based risk management information system
Must comply with all Federal and State reporting requirements including Medicare Section 111
Must maintain commercial general liability insurance of $1,000,000 per occurrence and $2,000,000 aggregate
Must maintain professional liability insurance of $5,000,000 per claim and annual aggregate
Must maintain commercial crime policy or blanket fidelity bond of $2,000,000
Must provide information security and privacy insurance with limits not less than $1,000,000

BUDGET

Estimate

$500,000 – $2,000,000

CONTRACT DURATION

60 months

Issuing Agency

Department Of Administrative Services

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DESCRIPTION

The State of Connecticut seeks proposals from qualified vendors to provide third party administrator (TPA) claims services for its automobile and highway liability self-insured program. The scope of services includes investigation, evaluation, negotiation, litigation management, and payment of liability claims. Vendors must also perform loss and trend analysis, deliver risk management information services, and provide pricing that covers the full lifecycle of claims administration.

TPA firms are expected to offer a flexible, user-friendly Risk Management Information System, enabling efficient access to claim information, comprehensive performance monitoring, and customized reporting to help identify loss trends and causes. Key deliverables include claim investigation, medical case management, automated claim reporting, and procedures to improve the timeliness and accuracy of initial loss reporting. The selected vendor will also manage excess claims, provide annual stewardship reports, and ensure secure, compliant data protection and reporting practices.

Proposals will be evaluated based on technical qualifications, IT and security capabilities, cost/value, relevant experience, and operational management. The goal is to secure high-quality TPA services that enhance the efficiency and strategic oversight of the state's liability claims.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.