Third Party Administration of Flexible Spending and Qualified Transportation Account Program Services
Overview
Fit Score
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SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
Release RFP: March 20th, 2026
Bidder Question Deadline: April 13th, 2026 by 12:00pm ET
Bidder Questions Answered and Posted: April 20th, 2026
RFP Proposal Deadline: May 11th, 2026 by 12:00pm ET
Finalist Interviews (if necessary): May 18th, 2026
Contract Awarded (tentative): June 15th, 2026
Implementation Begins: July 1st, 2026
Open Enrollment for 2027 Begins: October 1st, 2026
Contract Effective Date: January 1st, 2027
QUESTION DEADLINE
Issuing Agency
State of Connecticut Office of the State Comptroller Healthcare Policy and Benefit Services Division
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The State of Connecticut is seeking a vendor to provide third party administration and record keeping services for its Flexible Spending Accounts (FSA) and Qualified Transportation Account Program. The selected provider will be responsible for collecting and processing all program enrollments and changes, transferring payroll deduction information to and from the State's Peoplesoft system, and reconciling contributions to employees' elected amounts.
Each program participant must be issued a no-fee debit or credit card to pay for eligible expenses. The vendor is expected to develop and maintain a State-specific website for employees, offering detailed information about the benefits program as well as educational and marketing materials.
Services also include providing an online portal, a mobile app, and an interactive voice response system where participants can access account statements, balances, transaction histories, request cards, report lost or stolen cards, and upload qualifying receipts. The State is to be given access to an online reporting system. Additionally, the vendor will operate a State-specific toll-free telephone line for the program and provide reconciliation of contributions and claims reimbursements at the end of each calendar year.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.