Settle Intelligence
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A client is seeking a qualified vendor to provide renewal services for Syxsense cyber security solutions, covering 1,300 devices across desktops, laptops, and servers, with support for Windows, Linux, and Mac operating systems. The renewal includes a comprehensive suite of security and management features such as Discovery Agent, Security Remediation, Patch Management, Software Distribution, Syxsense Cortex, Mobile Device Management (MDM), Security Scanner, Active Directory Integration, Remote Management, Quarantine and Threat Alerts, as well as Maintenance and Blackout Windows. The solution must also adhere to Zero Trust security principles.
Technical support through phone, email, and chat is required, along with maintenance and application storage capacity of up to 100GB under an annual agreement. Vendors should be prepared to address technical questions related to this service renewal by the specified deadline.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.