Student Experience, Degree Planning, and Advising Integrated Solution

RFI Issue Date: March 2nd, 2026

Deadline for Questions: March 13th, 2026, at 2:00 PM Eastern Time

RFI Due Date and Time: March 23rd, 2026, at 2:00 PM Eastern Time

Anticipate a multi-year modernization journey.

The selected vendor will provide an integrated solution to modernize and streamline the student experience, guiding individuals from initial inquiry through graduation. This comprehensive platform should improve communication, advising, enrollment, curriculum planning, degree progress visibility, and overall student success, with consideration given to solutions utilizing AI functionality. Key features include dynamic updates reflecting changes in students' majors, minors, or course selections, identification of additional learning opportunities based on completed coursework, and user-friendly interfaces that simplify enrollment and academic requirements.

The solution must support real-time access to course demand data, facilitate forecasting and curriculum planning, and leverage AI to provide personalized support at scale. Features such as a student chatbot offering 24/7 responses for registration and advising inquiries, automated personalized degree plans, and immediate impact analysis of schedule changes are required. The system should offer responsive, mobile-friendly interfaces, integrated exception handling, simple language for actions like drop/withdrawal, and seamless integration with PeopleSoft or act as an overlay. Additionally, the platform should create an AI-enhanced learning environment tailored to individual student needs.