Social Media Monitoring Services
Overview
Fit Score
Settle Intelligence
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SUMMARY
KEY REQUIREMENTS
BUDGET
VerifiedCONTRACT DURATION
TIMELINE
Tender Issue Date: April 21st, 2026
Closing Date for Receipt of Queries: May 15th, 2026
Closing Date for Receipt of Tenders: May 22nd, 2026
QUESTION DEADLINE
Issuing Agency
University College Dublin
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
A university contracting authority in Ireland seeks a vendor to provide social media monitoring services. The selected solution should enable the analysis of signals from diverse online audiences and various data sources, including social media, online search, news media, blogs, forums, and web analytics.
Vendors are expected to offer a tool or suite of tools capable of tracking the evolution of conversations relating to university issues in the digital space. The required services include both textual and visual analysis of data generated by the global higher education sector, with functionalities such as meaningful sentiment analysis, image tagging, and text extraction.
In addition to routine analyses of owned content and competitors, the contracting authority requires both a brand–level overview of its publications across all social media channels and comparative analyses against benchmarked competitors and the wider higher education sector.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.