Social Media Management Solution
Overview
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SUMMARY
KEY REQUIREMENTS
CONTRACT DURATION
TIMELINE
RFP Issue Date: August 10th, 2026
RFP Closing Date and Time: September 8th, 2026, at 14:00:59 Alberta Time
Evaluation of Proposals: September 8th, 2026, to October 7th, 2026
Shortlist Presentations: October 1st, 2026, to October 7th, 2026
Selection of Preferred Proponent: October 7th, 2026
QUESTION DEADLINE
CONTACTS
Primary procurement contact — name, title, email, and phone
Additional decision-makers and their departments
Issuing Agency
Government Of Alberta
DESCRIPTION
The procuring agency is seeking a cloud-based social media management solution that integrates and supports its social media operations across channels. Required capabilities include content planning with drafting, draft storage, and approval workflows; centralized management of approved visual assets; post scheduling and publishing; and a province-wide editorial calendar for upcoming content and campaigns.
The solution must support emergency response activities, including rapid removal or deletion of posts during emergencies or communications blackout periods. It must also provide community management tools for comment moderation, public inquiries, response triage, replies, and reusable response templates. Analytics and reporting should enable monitoring of campaign, channel, and post performance, while social listening should support tracking broader conversations through Boolean search terms.
The selected vendor will be responsible for configuring, integrating, and implementing the solution, as well as providing user training and ongoing support. Services must include integration with the agency’s active directory for authentication and authorization, implementation troubleshooting, regular product and technical updates, continued onboarding training for new users, and application maintenance and support throughout the contract.
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Frequently asked questions
- When is the submission deadline?
- Submissions are due September 8, 2026. Questions must be submitted by September 4, 2026.
- Who issued this RFP?
- It was issued by Government Of Alberta. The work is located in Alberta, Canada.
- Who is a good fit for this opportunity?
- Social media management software provider with an established cloud-based platform
- Experience delivering content planning, publishing, moderation, analytics, and social listening capabilities
- Proven expertise integrating enterprise applications with active directory authentication and authorization
- Strong implementation, user training, onboarding, maintenance, and technical support capabilities
- Experience serving government or other large, multi-user organizations
Analysis generated by Settle AI from the source RFP.
RFP Hunter shows what is open. Settle shows what is forming.
Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.