ServiceNow Technical Services

Overview

Software, Web & Mobile Development

Sacramento, California, United StatesPosted about 2 months agoDeadline: April 17th, 2026

Fit Score

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SUMMARY

RFP seeking vendors to provide technical support and enhancement services for the city's ServiceNow platform.

KEY REQUIREMENTS

BUDGET

Estimate

$250,000 – $750,000

CONTRACT DURATION

12 months

TIMELINE

RFP Released: March 20th, 2026

Deadline for questions (submit electronically via PlanetBids) site: March 30th, 2026 at 2:00 PM

Addendum issued responding to questions: April 3rd, 2026

Deadline for Submissions (electronic PDF submission via City's online bid portal PlanetBids): April 17th, 2026 at 2:00 PM

Submission Review / Panel Selection: April 2026

Vendor Elevations / Presentations: May 2026

Anticipated Contract Award: June 2026

Project Kick-off: July 2026

QUESTION DEADLINE

March 30th, 2026

Issuing Agency

City of Sacramento

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The city is seeking a qualified vendor to provide technical services for their existing ServiceNow platform implementation. The selected firm will be responsible for supporting, improving, maintaining, refining, and enhancing the ServiceNow system to meet organizational needs.

Vendors must demonstrate substantial experience in creating, designing, maintaining, testing, and deploying complex solutions using ServiceNow software. All inquiries regarding the RFP must be submitted by March 30, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.