Senior Care Provider Feedback Software

Overview

Software, Web & Mobile Development

Richmond, Virginia, United StatesPosted 15 days agoDeadline: April 27th, 2026

Fit Score

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SUMMARY

Virginia seeks a software platform for senior care providers to capture employee and client feedback, supporting improved retention and care quality.

KEY REQUIREMENTS

Must be a preprogrammed workforce and experience management platform
Must be designed for long-term senior-living organizations
Must include engagement surveys and benchmarking tools
Must include reputation management and recognition tools
Must be registered in eVA
Must provide evidence of compliant internal control of sensitive data
Must be authorized to transact business in the Commonwealth of Virginia
Must comply with Commonwealth of Virginia security standards for hosted data

BUDGET

Estimate

$25,000 – $75,000

TIMELINE

Issue Date: April 22nd, 2025

Due Date: April 27th, 2026

QUESTION DEADLINE

April 20th, 2026

Issuing Agency

Department Of Veterans Services

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

A public agency in Virginia is soliciting proposals for a preprogrammed feedback software designed for long-term senior-living organizations. The software should facilitate the collection and analysis of employee and client feedback with the goal of enhancing hiring, training, retention, and overall care quality.

Applicant solutions should utilize engagement surveys and benchmarking tools to identify and address areas influencing employee retention and experience. The platform must support continuous improvement initiatives by capturing feedback and providing actionable insights to strengthen service quality.

Vendors should provide a software solution tailored specifically for senior care provider environments, with demonstrated relevance to the unique demands of the sector.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.