Security Awareness Training and Automated Phish Response Management Software

Overview

Cybersecurity & Data Privacy

Massachusetts, United StatesPosted about 1 month agoDeadline: April 15th, 2026

Fit Score

Settle Intelligence

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SUMMARY

Massachusetts seeks a SaaS solution for security awareness training and automated phishing response for approximately 150 users, including Outlook integration and administrative tools.

KEY REQUIREMENTS

BUDGET

Estimate

$30,000 – $100,000

CONTRACT DURATION

60 months

TIMELINE

Issuance of RFQ: March 27th, 2026

Question Deadline: April 3rd, 2026

Responses to Questions Posted: April 8th, 2026

RFQ Response Deadline: April 15th, 2026

Award of Contract: Anticipated April/May 2026

QUESTION DEADLINE

April 3rd, 2026

Issuing Agency

Massachusetts School Building Authority

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

This RFP seeks a vendor to provide security awareness training and automated phish response management software as a service (SaaS) solution. The platform must offer a comprehensive array of up-to-date training content—including interactive modules, games, posters, and newsletters—which can be shared with approximately 150 end users. Administrators should be able to select and deploy training content to all or a subset of licensed users for specific time frames, track training completion and progress, and send automated email reminders.

The solution must include integration with Microsoft Outlook, enabling users to report suspicious emails directly from their inbox. Upon report submission, the platform should notify designated administrators and include an initial classification of the email's severity. Additional capabilities include a robust interface for administrators to review and analyze reported emails, monitoring overall phishing trends, assessing training effectiveness, and collecting end user feedback via surveys. Single sign-on support and ongoing platform updates with dedicated administrator support are also required.

Questions regarding the RFP must be submitted by April 3, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.