Security and Infrastructure Support Work Order Services

Overview

IT Support, Hardware & Networking

Middletown, Pennsylvania, United StatesPosted 13 days agoDeadline: May 7th, 2026

Fit Score

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SUMMARY

A Pennsylvania government authority seeks a vendor to deliver wide-ranging security and infrastructure support services, including cybersecurity, traffic technology, and managed IT solutions for its toll road system.

KEY REQUIREMENTS

Must be registered in the Commission's Vendor Portal
Must submit a bid price of $1.00 on the RFx line
Must have an official authorized to bind the Proposer sign the Proposal Cover Sheet
Must provide full disclosure of any potential conflict with the State Adverse Interest Act
Must maintain insurance coverage as specified in Appendix D
Must comply with all published IT Standards
Must perform all services from locations within the continental United States
Must conduct and maintain current criminal background checks for project team members

BUDGET

Verified

$25,000,000

CONTRACT DURATION

60 months

TIMELINE

Request for Proposals Issued: March 30th, 2026

Deadline for Proposers to Submit Questions: April 16th, 2026

Due Date for Proposals: May 7th, 2026

Anticipated Notice to Proceed: August 2026

QUESTION DEADLINE

April 16th, 2026

Issuing Agency

Pennsylvania Turnpike Commission

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DESCRIPTION

A government authority in Harrisburg, Pennsylvania is seeking a vendor to provide security and infrastructure support work order services aimed at assisting its information technology department. The selected vendor will offer flexible and timely support for the authority's security and infrastructure support program, including advisory and strategy services for information and cyber security, AI, and data privacy. Services will also encompass third-party security assessments and the delivery of comprehensive, integrated security and infrastructure solutions to ensure the safety and reliability of a 565-mile toll road system in the face of evolving cybersecurity threats and infrastructure demands.

Key areas of responsibility will include: cybersecurity functions such as advanced threat detection, incident response, vulnerability management, and compliance; identity and access management; network infrastructure management (including fiber optic broadband), cloud, and server management; traffic technology and communications; end user and service desk support; unified technology solutions including enterprise applications and data analytics; and a range of transportation technologies like intelligent transportation systems and vehicle-to-infrastructure integration for toll collection and connected vehicles. The contract has a five-year term.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.