Secure Video-Communication Platform
Overview
Fit Score
Settle Intelligence
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SUMMARY
DESCRIPTION
The State of California is seeking a vendor to provide a secure video-communication platform that integrates seamlessly with existing county electronic health records (EHR) systems. The platform must enable clients to access services via a web-based interface and mobile applications, offering secure schedule management, video consultations, secure messaging, and documentation of client interactions.
This solution should support robust video, audio, and secure messaging capabilities, facilitating comprehensive consultations and follow-up communication while maintaining patient confidentiality. Additionally, the platform should offer tools for client education, appointment reminders, and continuous care management to encourage ongoing client engagement.
Compatibility across a wide range of devices, including desktops, tablets, and smartphones running on iOS, Android, and Windows operating systems, is required. Vendors will also be responsible for providing data migration services to ensure smooth transition and continuity of care.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.