Rockwell Software Support System
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateCONTRACT DURATION
TIMELINE
Solicitation Release Date: April 3rd, 2026
Written Questions Due Date: April 15th, 2026
Written Response Released: April 16th, 2026
Quote Due Date: April 23rd, 2026
Notice of Intent to Award Release: April 24th, 2026
Proposed Award: May 5th, 2026
QUESTION DEADLINE
Issuing Agency
California Science Center
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The selected vendor is required to provide a comprehensive support system for Rockwell software, focusing on troubleshooting and maintenance for a Life Support Automation Control System. This engagement includes supplying twenty-four hour, seven days per week support to ensure continuous availability of Rockwell software services.
Responsibilities involve addressing troubleshooting support requests, performing corrective maintenance, making authorized system modifications, and serving as a technical liaison to restore operations when issues occur. Technical support must be available via helpdesk ticketing, phone calls, and email, with the contractor provided necessary credentials and permissions (not exceeding Custodian-level privilege) to implement changes, updates, or create new system maps as required.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.