RFI for Windows Device Management Solution

An organization in Utah is seeking information on comprehensive solutions for managing Windows devices. The requested solution should support patch management workflows for Windows OS, including features such as scheduling, reboot control, and compliance reporting. Additionally, the solution must provide third-party application patching capabilities for software such as Chrome and Adobe.

The desired platform should facilitate lifecycle management for both custom and unknown applications, such as those used for content filtering or classroom management and monitoring. Robust reporting capabilities are required, especially for large-scale deployments, allowing visibility into success and failure rates on a per-device basis. The ability to push a variety of software package types—including .exe, .msi, .bat, and .msix files—is also necessary.

Further requirements include support for migrating from an existing endpoint management platform, with features to ensure coexistence, conflict avoidance, and rollback as needed. The solution should offer both operational and executive-level dashboards, trend analysis, and options for exporting reports, meeting the needs of stakeholders at multiple organizational levels.