RFI for Towing and Impound Technology System

A Washington state agency is seeking information from vendors regarding towing and impound technology systems to inform a potential future solicitation. The agency aims to understand the features and capabilities available in the market and invites vendors to share detailed information about the systems they offer.

Vendors are requested to provide an overview of their towing and impound technology system, including the types of customers they serve—whether private tow truck companies, public agencies, or both—and a description of typical operating models if applicable. Additional information of interest includes system availability (such as uptime, planned and unplanned outages), access methods, support for standard forms, calculation and invoicing functionalities, receipt generation, on-demand reporting capabilities, and practices for real-time data upload.

All responses to the outlined questions must be submitted no later than January 20, 2026. The collected information will assist the agency in determining the appropriate scope and requirements for any future procurement related to towing and impound technology solutions.