RFI for Shift Scheduling Solution

Public libraries in Oregon are seeking information from vendors regarding a shift scheduling software solution designed to automate the scheduling of diverse employee groups, including student and volunteer workers. The software should facilitate the creation and distribution of staff schedules across various public service areas, ensuring optimal coverage and operational efficiency.

The desired solution must integrate seamlessly with county systems, such as Workday and Active Directory, and offer a robust API for native integration with other platforms. It should support payroll processing and time clock data exports, and provide time card reports. Key features include auto-filling shifts, automated shift bidding, managing partial days off, and tracking both training and quota schedules for individual employees. The software should offer an overview of assigned tasks, streamline adjustments for service floor coverage, and manage unplanned or forgotten absences by updating employee task histories accordingly. Additionally, it should accommodate task rotation, template schedule replication, clock-in/out functionalities, the addition of sub-shifts, and the tracking of custom tasks performed outside scheduled hours.

This information request targets solutions that are well-suited for public library staff and service point management, with an emphasis on integration, automation, and comprehensive scheduling features to enhance workforce management.