Overview


Business Systems (ERP, CRM & POS)
Boston, Massachusetts, United StatesPosted about 2 months agoDeadline: April 10th, 2026

Fit Score


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SUMMARY


Massachusetts is seeking information on scalable, secure, and mobile-responsive pay tool solutions to support participant reimbursements and online purchases in multiple languages.

KEY REQUIREMENTS


BUDGET

Estimate

$2,000,000 – $3,000,000

CONTRACT DURATION


96 months

TIMELINE


Posting: March 20th, 2026

Written Q&A due: March 27th, 2026 @ 4:00 pm Est.

MassAbility Response to Bidders Q&A: April 3rd, 2026 @ 4:00 pm EST.

RFI Responses Due: April 10th, 2026 @ 4:00 pm EST.

Vendor Demonstrations: April 24th, 2026. Time TBD.

QUESTION DEADLINE


March 27th, 2026

Issuing Agency


The Commonwealth Of Massachusetts Executive Office Of Health And Human Services Massability

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


A Massachusetts-based entity is seeking information on available pay tool solutions to support participant reimbursements and purchases for client services. The intended tool will facilitate administration of multiple federally and state-funded programs and must allow participating users to purchase eligible goods and services from various online sources via a single sign-on.

The solution should provide a mobile-responsive interface or dedicated app, enabling engagement via smartphones or tablets, and include approval workflows for staff to review, pre-approve, and validate transactions prior to disbursement. Scalability, security, and user-friendliness are essential, along with mobile access and multilingual functionality (including English and Spanish) to accommodate a diverse user base.

Vendors must submit any questions by March 27, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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