RFI for Generative Artificial Intelligence Solution
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateTIMELINE
Release of RFI: March 10th, 2026
Last Day to Submit Questions on the RFI: March 17th, 2026
State Responses to Questions: March 23rd, 2026
Last Day to Submit RFI Response: March 25th, 2026
QUESTION DEADLINE
Issuing Agency
California Franchise Tax Board
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
The State of California is seeking information from vendors capable of providing a generative artificial intelligence solution to address suspense payments. The system should analyze suspended payment inventory in near real-time, categorize and cluster payments by root cause, and recommend corrective actions to either apply or refund payments. The solution must also identify payments eligible for immediate refund fast-tracking and predict risks related to aging and interest exposure.
A key objective is to reduce manual case handling time by continuously monitoring and re-evaluating suspended payments in response to changing taxpayer circumstances, system updates, and legal or compliance events. The platform should also generate audit-ready documentation for all AI-driven recommendations and strictly adhere to California State compliance and security requirements. The contract will be for a period of one year.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.