RFI for Enterprise Cloud and Network Operations, and Management Services

An organization in Virginia is seeking information from qualified vendors regarding the provision of enterprise cloud and network operations, as well as management services. The opportunity focuses on ongoing development and support for the enterprise Azure cloud framework, which is essential for enabling centralized management, robust monitoring, improved network flexibility, and scalable expansion of critical computing resources and mission workloads.

The requested services encompass comprehensive administration of the Microsoft ecosystem environments, endpoint management, SD-WAN operations, cybersecurity defense strategies, IT Service Management (ITSM) functions, performance monitoring, reporting, and rapid incident resolution. The scope further includes continual service improvement, development or updating of security policies, re-engineering of systems, and retraining of staff to securely operate and maintain IL5/IL6 Azure Cloud environments.

The vendor will be expected to provide continuous operational support, management, and defense of enterprise cloud and network systems. The anticipated contract duration is five years, offering an opportunity for experienced service providers in cloud infrastructure, network operations, and cybersecurity to contribute to the secure and efficient operation of Virginia’s enterprise IT environments.