RFI for Computer Aided Dispatch, Mobile and Records Management System

A public safety agency in California is seeking information from vendors regarding the implementation of a Computer Aided Dispatch (CAD), Mobile, and Records Management System (RMS). The agency intends to enhance its operational capabilities by adopting a comprehensive CAD/Mobile/RMS solution that integrates mapping, analytics, and data conversion features.

Vendors are requested to provide details on the core functionalities of each major system component, including CAD, Mobile, RMS, Geographic Information Systems (GIS) and mapping, as well as business intelligence and analytics modules. The information should address system integration capabilities, mapping functionality, dashboard and reporting features, and options for business intelligence solutions. Additionally, technical information regarding system architecture, uptime, dependability, continuity of operations, disaster recovery, and hot fail-over support is required.

Respondents should also explain the interfacing capabilities with federal, state, local databases, and third-party applications, as well as approaches for legacy data conversion and continued access to historical CAD, Mobile, and RMS data. This Request for Information is part of a preliminary market research effort to identify vendors capable of meeting these advanced public safety system requirements.