Reservations and Recreation Management Systems

Overview

Business Systems (ERP, CRM & POS)

Santa Rosa, California, United StatesPosted 2 months agoDeadline: March 30th, 2026

Fit Score

Settle Intelligence

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SUMMARY

Seeking a vendor for an advanced reservation and recreation management system for Regional Parks in California, supporting online bookings, payments, and customer management across multiple locations.

KEY REQUIREMENTS

BUDGET

Estimate

$1,000,000 – $5,000,000

TIMELINE

Release Request for Proposals: February 23rd, 2026

Proposer's Questions Due: March 9th, 2026 by 5:00 p.m.

County's Responses to Questions Due: March 16th, 2026

Proposals Due: March 30th, 2026 by 2:00 p.m.

Proposals Evaluated by County: April 13th, 2026

Preliminary First Demonstrations Conducted: April 21st, 2026

Notice of Intent to Award: May 5th, 2026

Board of Supervisors Awards Contract: June 9th, 2026

QUESTION DEADLINE

March 10th, 2026

Issuing Agency

County Of Sonoma

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DESCRIPTION

The selected vendor will provide a comprehensive reservations and recreation management system for use by regional parks in California. The system must enable online campground reservations, recreation reservations for aquatic activities, field trip bookings, sports field scheduling, and special event reservations, supporting both hourly and daily use. Additionally, it should handle annual parking pass (membership) sales and renewals, along with robust tracking, reporting, marketing, and customer management mechanisms.

The platform must support a minimum of $4 million in annual online and in-person transactions across multiple locations. Capabilities should include online, office-based, and park-based reservations accessible 24/7, marina management, and an integrated payment gateway to work with current merchant services (WorldPay). The solution should offer cloud-based data hosting with reliable security, data archiving, disaster recovery, and ongoing compliance monitoring. Lastly, integration of campground map graphics and website styling is required to match the Regional Parks' web presence.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.