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Public Safety and Emergency Services Software

Overview


Public Safety, Security & Fire
South Carolina, United StatesPosted: August 12, 2026Deadline: September 2, 2026

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SUMMARY


The organization is seeking a unified CAD, RMS, and JMS platform for multi-agency public safety operations. Required capabilities include real-time dispatch and tracking, officer mobility, RFID inmate tracking, citizen services, GIS integration, administration, support, and training.

DESCRIPTION


The procuring organization seeks a fully integrated, multi-jurisdictional and multi-agency public safety software platform combining computer-aided dispatch (CAD), records management (RMS), and jail management (JMS) capabilities. The solution must receive and prioritize emergency and non-emergency calls, dispatch units, track unit status and locations in real time, and generate automatic vehicle location reports.

The platform must provide secure mobile access for officers to incident details, suspect information, arrest warrants, reports, and other field tasks. It must support secure collection and uploading of photographs, as well as microphone-based dictation into RMS or JMS without requiring application installation or making the mobile device discoverable or subpoena eligible. The solution must also track inmate movement within facilities and external appointments through an RFID-based system.

A citizen-facing portal or website is required, including access to arrest records, online incident reports, records requests, crime tips, citizen complaints, property check requests, GIS-integrated crime mapping, and local sex offender registry information. The system must allow dispatchers to create and dispatch incidents from maps, provide location-specific CAD information, and include administration tools for user management, backup and recovery, system maintenance, technical support, and user training. Questions must be submitted by August 24, 2026.

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Frequently asked questions


When is the submission deadline?
Submissions are due September 2, 2026.
Who is a good fit for this opportunity?
  • Public safety software vendor with integrated CAD, RMS, and JMS solutions
  • Experience supporting multi-jurisdictional and multi-agency implementations
  • Expertise in emergency dispatch, mobile officer applications, and real-time unit tracking
  • Capability to deliver RFID-based inmate tracking and citizen-facing portals
  • Strong GIS integration, system administration, cybersecurity, and data recovery capabilities
  • Proven record providing implementation, technical support, and user training to public-sector agencies

Analysis generated by Settle AI from the source RFP.

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Settle pieces together buyer signals, budgets, contract activity, and the sources your team already monitors. See why an opportunity fits and what to do before the RFP posts.

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