Public Records Search and Case Management Solution
Overview
Fit Score
Settle Intelligence
Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.
SUMMARY
KEY REQUIREMENTS
BUDGET
EstimateTIMELINE
RFI Advertised: March 25th, 2026
Questions Submitted in Writing: April 1st, 2026 at 5:00 PM
Answers to Questions Posted: April 3rd, 2026
Response Due: April 10th, 2026 at 5:00 PM
QUESTION DEADLINE
Issuing Agency
Florida Department of Environmental Protection
Organization overview and procurement intelligence available on paid plans.
DESCRIPTION
A government agency in Florida is seeking information on market-available solutions for a public records search and case management platform. The required solution should deliver secure and precise search functionality across Microsoft O365 records, with a particular emphasis on Exchange Online and Office 365. Key features must include robust case management, auditability, deduplication, redaction, and deep integration with Azure and broader Azure enterprise systems.
The platform must be designed for Azure-hosted deployments, capable of scaling to approximately 6,000 mailboxes, and meet agency data handling requirements with SLA-backed reliability. Integration with IT Service Management (ITSM) platforms using REST APIs and webhooks is essential, enabling vendor-agnostic connectivity—including but not limited to bi-directional status synchronization and linked ticket/case management. Additional requirements include role-based case management, comprehensive reporting and dashboard tools, and advanced role-based redaction functionalities with support for annotations, logging, and irreversible exports. The anticipated contract period is one year.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.