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Public Records Search and Case Management Solution

Overview


Business Systems (ERP, CRM & POS)
Tallahassee, Florida, United StatesPosted about 1 month agoDeadline: April 11th, 2026

Fit Score


Settle Intelligence

Settle helps teams find, evaluate, and respond to public RFPs. We continuously surface new opportunities, score them against your company strengths, and draft proposal responses so you can focus on the work that wins business.

SUMMARY


The agency requests information on a secure, integrated public records search and case management solution with advanced search, security, and workflow features for Microsoft and Azure environments.

KEY REQUIREMENTS


BUDGET

Estimate

$500,000 – $2,500,000

TIMELINE


RFI Advertised: March 25th, 2026

Questions Submitted in Writing: April 1st, 2026 at 5:00 PM

Answers to Questions Posted: April 3rd, 2026

Response Due: April 10th, 2026 at 5:00 PM

QUESTION DEADLINE


April 1st, 2026

Issuing Agency


Florida Department of Environmental Protection

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


The organization is seeking information on a public records search and case management solution. The desired platform must support Single Sign-On (SSO) with Multi–Factor Authentication (MFA), role-based access, and integration with Active Directory and SSO as well as with IT Service Management (ITSM) platforms. The solution should feature adaptable workflows, fine-grained authorization controls over search scope and export functions, as well as advanced granular and keyword/phrase search capabilities (including exact and proximity search functions).

Additional requirements include the ability to search email attachments and nested content, relevance tuning, saved searches, legal hold management, email platform integration, and secure, precise search functionality across Microsoft O365 records—emphasizing Exchange Online and Office 365. The platform must provide robust case management, support auditability, deduplication, redaction, and deep integration with Azure and related enterprise systems.

Questions regarding this RFI must be submitted no later than April 1, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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