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Public Records Request Management Solution

Overview


Business Systems (ERP, CRM & POS)
Chula Vista, California, United StatesPosted about 2 months agoDeadline: April 10th, 2026

Fit Score


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SUMMARY


The City seeks a modern software solution to automate and manage public records requests, improving efficiency and transparency through an online portal and workflow system.

KEY REQUIREMENTS


BUDGET

Estimate

$250,000 – $1,000,000

CONTRACT DURATION


60 months

TIMELINE


RFP Posted to PlanetBids: March 20th, 2026

Question Submittal through PlanetBids: March 25th, 2026

Response to Questions Released: April 1st, 2026

RFP Response and Proposal Due: April 10th, 2026

Presentations/Interviews: May 4th-8th, 2026

Selection of Consultant: May 4th-8th, 2026

Agreement Development: May 2026

Contract Inception: July 1st, 2026

QUESTION DEADLINE


March 25th, 2026

Issuing Agency


City Of Chula Vista

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


The City is seeking a vendor to provide and implement a public records request management software solution. The goal is to streamline the entire lifecycle of public records requests, from intake through tracking, processing, redaction, and fulfillment, thereby enhancing organizational transparency and reducing administrative workload.

The chosen solution must centralize and automate the workflow for public records requests, ensure compliance with statutory deadlines and retention requirements, and provide a public-facing portal for the submission and tracking of requests. The platform should support robust reporting and analytics, offer a user-friendly and intuitive experience for both the public and City staff, and feature a mobile-friendly design accessible through the agency’s website.

This contract will be for a one-year term, and all questions related to the RFP must be submitted by March 25, 2026.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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