Private Bar Billing, Payment and Communications Solution

The province of Saskatchewan is seeking a vendor to deliver a comprehensive billing, payment, and communications solution for its Private Bar process. The objective is to modernize and streamline operations, reducing dependence on outdated manual procedures, and enhancing the experience for clients, private bar lawyers, and agency staff.

The proposed system should provide an integrated process that offers centralized tracking and storage of client communications and histories, real-time and ad hoc reporting capabilities, and robust case management features such as policy enforcement, workflow automation, case assignment, and request intake via dynamic online forms. Additionally, the solution must support document attachment and storage in a range of file formats, execute pre-defined workflows based on established rules, and automate the management of worklists and case flagging.

This initiative aims to increase staff satisfaction, improve efficiency, and deliver services in a cost-effective manner. The contract will be awarded for a one-year period. Interested vendors should note the deadlines for submitting questions and registering for optional pre-bid meetings.