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Priority Dispatch Software Maintenance and Support Services

Overview


Public Safety, Security & Fire
Miami, Florida, United StatesPosted about 1 month agoDeadline: April 1st, 2026

Fit Score


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SUMMARY


Seeking vendors to provide maintenance, support, and implementation services for Emergency Medical Dispatch software, with a focus on compliance and integration for emergency communications in Florida.

KEY REQUIREMENTS


BUDGET

Estimate

$2,000,000 – $8,000,000

Issuing Agency


Miami-Dade County

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


The organization is seeking a provider for comprehensive maintenance and support services for its priority dispatch software. The scope of work includes supplying an Emergency Medical Dispatch (EMD) system that encompasses software provision, licensing management, implementation, system integration, and user training, coupled with ongoing technical support.

The selected solution must facilitate effective call triage, ensure strict protocol compliance, support quality assurance initiatives, and meet accreditation standards for emergency communications operations. Vendors are expected to demonstrate capability in integrating and maintaining complex emergency dispatch software environments.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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