PolicyTech Subscription and Support Services

Overview

IT Support, Hardware & Networking

New York, United StatesPosted about 2 months agoDeadline: March 30th, 2026

Fit Score

Settle Intelligence

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SUMMARY

Seeking a provider for comprehensive PolicyTech subscription and support services, including user access, technical support, and local document availability.

KEY REQUIREMENTS

Provide PolicyTech subscription and support.
Offer unlimited software access for all licensed employees.
Enable a customer-defined subset of users to author, publish, and distribute policies.
Include at least fifteen (15) Emergency Document Access (EDA) exports annually.
Ensure EDA provides unlimited local access to exported documents during internet outages.
Provide technical support, upgrades, and access to the PolicyTech online knowledgebase, downloads, and training materials.
Vendor must be an authorized partner or certified by Navex for PolicyTech services.
Provide documentation (certifications) to prove authorization or certification.
Contact the designated contact within 15 business days if interested.

BUDGET

Estimate

$100,000 – $500,000

CONTRACT DURATION

12 months

TIMELINE

Issue date: March 9th, 2026

Due date: March 30th, 2026 01:00 PM

Contact designated contact within 15 business days of issue date.

Issuing Agency

State University of New York (SUNY)

Organization overview and procurement intelligence available on paid plans.

See Issuer Research

DESCRIPTION

The organization is seeking a vendor to provide PolicyTech subscription and support services. This includes granting unlimited access to the PolicyTech software for all licensed employees during the subscription term. The vendor must enable a customer-defined subset of users within each department to author, publish, and distribute policies to licensed employees across the organization.

Additionally, the provider must offer unlimited local access to all exported documents in case of an internet outage, ensuring business continuity. Comprehensive technical support, software upgrades, and access to the PolicyTech online knowledgebase, downloads, and training materials are required to support internal stakeholders.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.