Overview


IT Support, Hardware & Networking
Providence, Rhode Island, United StatesPosted 3 months agoDeadline: March 5th, 2026

Fit Score


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SUMMARY


Seeking managed on-call support and service for multi-location phone systems in Rhode Island, with 2-hour response times.

KEY REQUIREMENTS


BUDGET

Estimate

$100,000 – $400,000

CONTRACT DURATION


28 months

TIMELINE


Question deadline: February 19th, 2026 at 4:30 PM

Proposals to be opened: March 5th, 2026 at 1:00 PM

Awards will be made within ninety (90) days of proposal opening (by June 3rd, 2026)

Contract in effect from date of award through June 30th, 2028

QUESTION DEADLINE


February 19th, 2026

Issuing Agency


Providence Public School District

Organization overview and procurement intelligence available on paid plans.

DESCRIPTION


A Rhode Island organization is seeking a vendor to provide managed on-call support and service for its phone systems across multiple locations. The scope of the agreement includes a 2-hour response time requirement, applicable during business hours as well as after-hours, holidays, and weekends.

The selected vendor will deliver comprehensive support services, ensuring prompt resolution of issues that may arise with the organization's multi-location phone system infrastructure. Experience with phone system troubleshooting, service, and maintenance is essential for this engagement.

Source attribution

This Settle analysis is based on the issuing organization’s public RFP listing.

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