Patient Queuing System
Overview
Fit Score
Settle Intelligence
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SUMMARY
DESCRIPTION
The organization seeks a vendor to provide a patient queuing system built as a web platform. This platform must support interoperability by connecting various web-based applications, including laboratory services, and enable real-time, bi-directional communication between individual applications and other VA-hosted services.
The system must have features to document patient no-shows, track patients without electronic orders, and display active orders along with order details and progress notes in real time. Additionally, the solution should capture and provide real-time reports on data such as the number of patients served, waiting times, and turnaround times to support ongoing process improvement and gap analysis initiatives.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.