Settle Intelligence
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March 19th, 2026: RFP Issue Date.
March 31st, 2026: Deadline for questions.
April 2nd, 2026: Pre-proposal meeting at 10:00 a.m. AK Time.
April 9th, 2026: Solicitation deadline prior to 2:00 p.m. AK Time.
July 1st, 2026: Initial contract term begins.
June 30th, 2027: Initial contract term ends.
June 30th, 2031: Final expiration date with all renewals.
City and Borough of Juneau
Organization overview and procurement intelligence available on paid plans.
The government authority in Alaska is seeking a vendor to provide patient financial early out self-pay and Medicare billing services. The selected contractor will deliver comprehensive revenue cycle management support, focusing on self-pay and early-out account management as well as specialized Medicare billing services.
The scope includes providing one remote, full-time equivalent staff member (40 hours per week), supporting onboarding of new Medicare Billers, and maintaining management of negotiated payment plans until settlement or 120 days of non-payment. After the placement period, any unpaid accounts will be returned to the hospital’s primary collection agency. The contractor will be authorized to offer a 15% discount if outstanding balances are cleared within 45 days from the first statement date.
In addition, the vendor must offer multilingual telephone support for patients, assist the Billing Manager in creating a Desk Reference Tool for the permanent Medicare Billing position, and furnish revenue cycle analytics, including weekly collection status and account updates. Detailed receipt reports must accompany monthly billing invoices. A pre-bid meeting is scheduled for April 2, 2026.
Source attribution
This Settle analysis is based on the issuing organization’s public RFP listing.